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How DataCoreAI, LLC Transformed a Healthcare Network

Case Study

  

Challenge

The organization struggled with:

  • Fragmented care pathways across departments
  • Long patient wait times (82-minute average)
  • High nurse burnout and physician turnover
  • Excel-based scheduling and siloed operational decisions
  • Inconsistent discharge processes, leading to 7% preventable readmissions

Leadership lacked a global view of their operations and  processes lived in people’s heads, not in an intelligent system.

  

DataCoreAI’s Approach – Powered by ARIS + AI Process Intelligence

Using ARIS Process Modeling and AI-driven simulations, DataCoreAI mapped the organization through four critical lenses:

   

ARIS Structural View


What We Captured

 

Processes


Patient intake, ICU flow, discharge steps, handoffs

 

Data


EMR inputs, billing triggers, clinical decision logs

 

People


Role clarity for doctors, nurses, schedulers

 

IT Systems


EHR → Billing → Insurance → Pharmacy

We applied BPMN & EPC notation to build a full-process digital twin: enabling simulation, risk tracking, and predictive modeling of clinical workflows.

  

Key Breakthroughs

❶ Patient Throughput Optimization

  • Discharge process reduced from 6 steps to 3
  • AI-based  scheduling cut idle OR time by 38%
  • Patient  wait time reduced from 82 minutes → 31 minutes

❷ Nurse & Physician Satisfaction

  • Created standardized roles, decision rights, escalation paths
  • Reduced “non-value tasks” for nurses by 41%
  • Staff satisfaction scores increased from 6.2 → 8.7 (Press Ganey survey)

❸ ROI & Financial Impact

   

KPI


Outcome

 

Preventable readmissions


↓31%

 

Operating cost per patient


↓19%

 

Net annual ROI


$7.3M (Year 1)

 

Onboarding time for new nurses


↓51%

  

Outcome

DataCoreAI, LLC delivered more than operational clarity we installed a living operational brain that learns, adjusts, and scales.
The hospital network is now using AI-driven metrics to predict risk, allocate staff intelligently, and measure ROI in real time.


“We didn’t just improve processes, we built an intelligent healthcare system that thinks, adapts, and protects our frontline workers.”
— Dr. Shawn P. West, CEO, DataCoreAI, LLC

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