How DataCoreAI, LLC Transformed a Healthcare Network
Case Study
Challenge
The organization struggled with:
- Fragmented care pathways across departments
- Long patient wait times (82-minute average)
- High nurse burnout and physician turnover
- Excel-based scheduling and siloed operational decisions
- Inconsistent discharge processes, leading to 7% preventable readmissions
Leadership lacked a global view of their operations and processes lived in people’s heads, not in an intelligent system.
DataCoreAI, LLC Approach – Powered by ARIS + AI Process Intelligence
Using ARIS Process Modeling and AI-driven simulations, DataCoreAI mapped the organization through four critical lenses:
ARIS Structural View. What We Captured
Processes
Patient intake, ICU flow, discharge steps, handoffs
Data
EMR inputs, billing triggers, clinical decision logs
People
Role clarity for doctors, nurses, schedulers
IT Systems
EHR → Billing → Insurance → Pharmacy
We applied BPMN & EPC notation to build a full-process digital twin: enabling simulation, risk tracking, and predictive modeling of clinical workflows.
Key Breakthroughs
❶ Patient Throughput Optimization
- Discharge process reduced from 6 steps to 3
- AI-based scheduling cut idle OR time by 38%
- Patient wait time reduced from 82 minutes → 31 minutes
❷ Nurse & Physician Satisfaction
- Created standardized roles, decision rights, escalation paths
- Reduced “non-value tasks” for nurses by 41%
- Staff satisfaction scores increased from 6.2 → 8.7 (Press Ganey survey)
❸ ROI & Financial Impact
KPI Outcome
Preventable readmissions ↓31%
Operating cost per patient ↓19%
Net annual ROI $7.3 M (Year 1)
Onboarding time for new nurses ↓51%
Outcome
DataCoreAI, LLC delivered more than operational clarity we installed a living operational brain that learns, adjusts, and scales.
The hospital network is now using AI-driven metrics to predict risk, allocate staff intelligently, and measure ROI in real time.
“We didn’t just improve processes, we built an intelligent healthcare system that thinks, adapts, and protects our frontline workers.”
— Dr. Shawn P. West, CEO, DataCoreAI, LLC