Institute for Operational Intelligence™

The Institute for Operational Intelligence™ (IOI) is an independent institute dedicated to advancing operational intelligence as a leadership and governance discipline.

IOI defines operational intelligence as the intentional design and embedding of intelligence directly into execution, closing the gap between signal, decision, and measurable enterprise outcomes. 

The Institute exists to move organizations beyond analytics, dashboards, and experimentation toward engineered systems that decide, act, and scale with accountability.

Modern enterprises do not fail for lack of data or insight. They fail when intelligence remains separated from operations, creating decision latency, operational friction, and unsustainable cognitive load.

IOI addresses this challenge by establishing the language, frameworks, and governance principles required to design intelligence into the operating systems of complex organizations.

The Institute for Operational Intelligence™ advances:

• Operational intelligence as a discipline, not a technology
   
• Intelligence designed to execute, not merely inform
   
• Reduction of decision latency across enterprise operations
   
• Governance-first approaches to AI, automation, and systems design
   
• Measurable outcomes that withstand executive, board, and CFO scrutiny

IOI operates independently of vendors, platforms, and implementation services.

The Institute does not provide consulting, managed services, or product offerings. Its role is to define the discipline, convening executives, boards, and operators to elevate operational intelligence as a leadership responsibility grounded in stewardship, resilience, and performance.

IOI is governed under a Chairman-led model to preserve institutional integrity, independence, and clarity of purpose.

The Institute for Operational Intelligence™ operates independently of DataCoreAI, LLC.

IOI defines principles, frameworks, and governance perspectives related to operational intelligence. DataCoreAI, LLC delivers execution for organizations seeking applied outcomes informed by this discipline. Implementation relationships are non-exclusive and disclosed.

This separation ensures IOI remains a neutral authority while enabling DataCoreAI, LLC to translate operational intelligence into measurable P&L, flow, and performance results.

Operational intelligence represents a shift in how organizations design performance.

The next era of competitive advantage will not belong to enterprises with the most data, but to those who most effectively shorten the distance between signal and action. IOI exists to ensure this shift is approached with discipline, governance, and accountability.

 West, S. P. (2025). Cognitive Load in Enterprise Decision Systems. Journal of Business Analytics, 12(2), 145-162. 

West, S. P., & Johnson, M. (2024, November). Reducing Decision Latency in Complex Organizations. Paper presented at the International Conference on Information Systems (ICIS), San Francisco, CA 

 The Institute for Operational Intelligence™ is founded and chaired by Dr. Shawn P. West, PhD.